Content Coordinator

Burlington, ON, Canada
Full Time
Entry Level

Status: Full time, Permanent

Location: Burlington, ON / Remote

Reports to: Sr. Brand Content Manager

Department: Marketing


Islamic Relief Canada is looking for a Content Coordinator with a particular focus on the following areas: donor impact reports, fundraising and event marketing emails, campaign copy, and website copy. 

The candidate should have strong writing skills, with the ability to write clearly, simply and compellingly. They are required to have a strong attention to detail and a good understanding of the various content styles needed for online engagement, fundraising and stewardship.

This position will work closely with the Copy Team Lead & Copy Team to assist with developing the copy needed for impact reports, emails, website pages, campaign materials and any content needs as assigned. While upholding brand standards, this position will coordinate with relevant stakeholders and departments to curate, verify, adapt, proofread and edit content, to increase transparency and trust for the organization.  


Essential Duties and Responsibilities:


1) Online & Donor Facing Content


  • Working collaboratively to develop written copy that is suited for each particular online platform and audience
  • Deliver high quality and donor-friendly content for digital, online and print use 
  • Digest technical information and complex reports into simple, high quality, and donor-friendly impact reports
  • Maintain high level of attention to detail, and edit for consistency in grammar, spelling, tone and brand 
  • Coordinate timely translations of English into French with contracted translators
  • Ensure that brand remains innovative and trustworthy through all forms of content
  • Work collaboratively to contribute and support the content needs of the Copy Team
  • Support content needs of the Marketing team, and other stakeholders as assigned
  • Deliver work with quick turnaround times


2) Email Marketing


  • Participate in all stages of curation, writing, editing and formatting emails
  • Work with other departments to gather information to market events and initiatives
  • Participate in email inputting using Salesforce Marketing Cloud


Qualifications and Competencies:


  • Absolute fluency in English with skill to deliver writing in simple and engaging tones
  • Exceptional writing and editing skills, as well as the ability to adopt the style and voice of our organization’s various types of content
  • 1-2 years of marketing or content creation experience is required
  • Past experience with copywriting and copy editing is required
  • Past experience with email marketing platforms is preferred (experience with Salesforce Marketing Cloud is an asset)
  • Ability to cut the complexity and present clear, concise, and friendly language
  • Ability to maintain high level of attention to detail and consistency in language and brand
  • Strong work ethic with excellent organizational skills to work independently and collaboratively
  • Motivated self-starter who is able to take both guidance and initiative, as well as learn and grow 
  • Eligible to work in Canada

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